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Home > Online Gambling Sites > Vegas Gems Review

Vegas Gems Sweepstakes Casino Review for December 2024 – Is it legit and safe to play?

My Honest Opinion on Vegas Gems Sweepstakes Casino

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User Reviews3

Vegas Gems is a true hidden gem within the iGaming industry. While it may not boast the same popularity as some of the larger names, this Vegas Gems review will explain why it’s one of my top recommendations.

I will explore various features, including bonuses, user experience, customer service, the process of purchasing coins, prize redemptions, and much more. This will give you a thorough understanding of what Vegas Gems has to offer, helping you decide if it’s right for your preferences.

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Vegas Gems: Pros & Cons
Vegas Gems: Pros & Cons
  • No purchase necessary to play
  • Games sorted by provider and volatility
  • Mobile-friendly website design
  • Live chat available for support
  • No search bar for specific games
  • Live chat responses can be slow
Payment Methods
Visa
Mastercard
Bitcoin
+
Company
JSP Media Holdings Ltd
Founded
2023
Website
vegasgems.com
Available Languages
EN
Customer Support
Email Support
Email
support@vegasgems.com
Overall Rating
  • Bonus Offers & Free Bets
    4.3/5
  • Usability, Look & Feel
    4.4/5
  • Payment Methods
    4.1/5
  • Customer Service
    4.0/5
  • Licence & Security
    4.2/5
  • Rewards & Loyalty Program
    4.2/5
Jin Perez
23.10.2024
not helpful
"na"
Hilton B.
23.10.2024
Great Customer Support
"Newbie here and as I navigate into VG, I've had a few concerns about redemptions. Their customer support was prompt and patient in explaining the ..."
User Rating
3.7/5
3 User Reviews
5 Stars
66.7%
4 Stars
0.0%
3 Stars
0.0%
2 Stars
0.0%
1 Star
33.3%
Last Updated on 25.11.2024
Fact checked by: Alex Cabal

Opening the welcome chest: The best way to start my Vegas Gems review

When I started my review of Vegas Gems, I quickly learned that it’s not your typical online casino. Instead, it operates as a sweepstakes casino where you play games with virtual currencies rather than real money. Most sweepstakes casinos use “Gold Coins” and “Sweepstakes Coins,” but at Vegas Gems sweepstake casino, these are called Shards and Gems. Shards are used just for fun, much like Gold Coins on other sites.

Gems are similar to Sweepstakes Coins on other sites and can be redeemed for prizes once certain conditions are met. So, how do you get these virtual currencies? You can purchase Shards in bundles and get Gems included as a bonus, or you can obtain them for free through no deposit bonuses. For instance, when you sign up at Vegas Gems, you can open a “Welcome Chest” for free. This contains up to 1,000 Gems, allowing you to start playing immediately without any financial commitment. Note that not every sweepstakes casino offers sign-up bonuses. Skillz sweepstakes casino, for instance, doesn’t offer sign-up bonuses. It is speculated that this is because of their peculiar game play experience, where every game offered on the casino has to be downloaded as an app.

How to register at Vegas Gems sweepstake casino

Registering at Vegas Gems is a straightforward process that takes just a minute or two. Here’s a quick guide to help you sign up and open the Welcome Chest:

  • Go to the Vegas Gems website by clicking a link on this page.
  • On the homepage, click the “Sign Up and Win” button.
  • You have the option to sign up using your Google account or manually with an email address.
  • If you choose the email route, enter your email address, then input the verification code sent to that address.
  • Continue filling out the registration form by setting a password.
  • On the next page, enter your name and date of birth.
  • Read and accept the terms and conditions before clicking “Next”.
  • Fill in your state of residence, address, and mobile number, then click “Next” again.
  • Choose a username for your account. Be sure it’s something you like as it cannot be changed later.

After completing these steps, you can use your Vegas Gems social casino login details to access your account. To find the Welcome Chest, click the three lines in the top right corner of the page to open the main menu, select “Rewards,” and then “Promotions.” Here, you can open the Welcome Chest to receive up to 1,000 Gems. No Vegas Gems promo code is needed.

A Vegas Gems review of the user experience

Vegas Gems is a relatively new sweepstakes casino that launched in 2023, and it shows. When you land on the site, you are welcomed by a stylish design with a color scheme of black, white, and purple, which contributes to its fresh and modern appearance.

The site is not only visually appealing but also remarkably user-friendly. Key areas of the site, such as games, promotions, and customer support are all just a click away.

Navigating the games library

Despite the fact there are hundreds of games, it is easy to find what you’re looking for. Vegas Gems organizes games into clear categories, which is what I expect to see.

However, this sweepstakes casino stands out with additional filtering options that allow you to sort games by software provider and slot volatility. This is particularly useful if you prefer games from specific developers like Pragmatic Play or are looking for slots with certain risk levels.

Surprisingly, despite these advanced filters, the site doesn’t have a search bar for locating specific games directly, which is an unusual omission.

The gameplay experience

The gameplay on Vegas Gems sweepstake casino is smooth and free from lags or glitches. The slots are of high quality, with high-definition graphics, unique themes, and a variety of innovative features and bonus rounds.

This superior performance is due to Vegas Gems’ partnerships with top-tier software providers like Pragmatic Play, Belatra, and BSG. Overall, the site is highly responsive, reliable, and simple to navigate, but the addition of a search bar would further enhance the user experience.

Mobile compatibility: A Vegas Gems review

Unlike what I found in my ClubWPT review, there is no mobile app for this sweepstakes casino. However, this didn’t have too much of a negative impact on my Vegas Gems ratings in the USA. Why? Because the website is well-optimized for mobile devices. You can easily access the platform through a mobile browser without the need for any downloads.

I found the mobile version of Vegas Gems impressively user-friendly. It mirrors the desktop version in ease of navigation, thanks to its sleek and intuitive design. All features available on the desktop, including the full range of games like slots, scratchcards, and exclusive titles such as Coinflip, Crash, Mines, and Wheel, are also accessible on mobile.

I tested various games on iOS and Android devices and experienced quick loading times and smooth performance, with no lag or glitches. This ensures that, even without a dedicated app, you can still enjoy a seamless mobile gaming experience at Vegas Gems.

Purchasing coins at Vegas Gems: What you need to know

No purchase is necessary to play at Vegas Gems, which is one of the reasons why it is so popular. As a new player, you’ll receive free Gems from the welcome chest and can continue collecting more daily from the daily chests, making purchases entirely optional.

Although you cannot directly buy Gems, they are available as a complimentary gift when you purchase Shards bundles. To make a purchase:

  • Click the three lines at the top corner of the page.
  • Select ‘Buy Shards’.
  • Choose from one of ten different bundles.

The bundles range from $4.99 (50,000 Shards and 5 Gems) to $999.99 (1,000,000 Shards and 1,005 Gems). I decided to purchase the $70 bundle (225,000 Shards and 75 Gems), as this offers some of the best value for money. Accepted payments include Visa, Mastercard, Discover, and American Express. The Shards and Gems are credited to your account immediately after payment.

How to redeem prizes at Vegas Gems

While Shards are only for entertainment and cannot be redeemed, Gems can be redeemed for prizes once you meet certain requirements. This includes a 1x playthrough requirement, which is about as good as it gets.

This means that any winnings from games played with Gems are eligible for redemption. You can redeem one Gem for one USD, with a maximum redemption of $2500 per day. Typically, payments are processed within 24-48 hours. However, for redemptions over $1000, processing might take slightly longer as these requests require manual verification.

Customer service: Here's what I found in my Vegas Gems reviews

During my Vegas Gems reviews, I encountered no issues. Everything from registering to purchasing coins and redeeming prizes was a seamless process. Nevertheless, I tested the customer service to ensure that reliable support is available when needed.

I discovered that the FAQ section should be your first stop if you face any problems. This section provides quick solutions to common issues, often eliminating the need to contact customer service directly.

If your issue isn’t resolved in the FAQ, you can use the live chat feature, which is uncommon at sweepstakes casinos.

However, be prepared for a slow response time; it might take a few hours to receive a reply. While this is slower than typical live chat services, it’s relatively fast for a sweepstakes casino, where support is usually limited to email and can take over 24 hours for a response.

Is Vegas Gems a scam or legit? Let's take a look

Established in 2023, Vegas Gems is a newer entry in the sweepstakes casino market, so it hasn’t built as much of a reputation as some of the more established brands. Because of this, you might be wondering, “Is Vegas Gems legitimate?” I can assure you that it is.

The platform adheres to US sweepstakes laws and operates legally in all states except Idaho, Washington, Michigan, and Nevada. Also, Vegas Gems is secure; it holds a valid SSL certificate, ensuring that all your data, including payment details and passwords, are protected.

Game fairness and RTP rates

When it comes to game fairness, Vegas Gems excels. The platform features original games like Coinflip, Crash, Mines, and Wheel, all based on a Provably Fair system. This system guarantees that all game outcomes are predetermined and allows you to check the fairness of each game yourself.

While this system only applies specifically to Vegas Gems’ original games, the other games offered are also trustworthy.

They are sourced from renowned developers like Pragmatic Play and Belatra, which use certified random number generators and are known for their high Return to Player (RTP) percentages above 96%, providing fair and realistic chances of winning.

Additional bonuses and rewards at Vegas Gems

At Vegas Gems, you will receive “Daily Cases” every 24 hours, which function similarly to the daily login bonuses found on other platforms. However, these cases contain random amounts of virtual currency rather than a fixed amount, setting them apart from typical log-in bonuses.

Additionally, these cases accumulate even if you do not log in every day, which is a notable advantage since most platforms require daily logins or something like a special ClubWPT promo code to claim such bonuses.

In addition to the Daily Cases, there are also “Bejewel Cases.” These are unlocked through specific purchases. For instance, as a new player, purchasing at least 20,000 Shards unlocks your first Bejewel Case and also grants you double XP for two hours. Considering the smallest purchase option is $4.99 for 50,000 Shards, it’s easy to access these benefits.

Play slots and exclusive games at Vegas Gems

In my Vegas Gems review, the standout feature was undoubtedly the impressive game library. This sweepstakes casino has partnered with leading software providers to offer a top-notch gaming experience.

For instance, you can enjoy popular slots from Pragmatic Play, including Sugar Rush, Gates of Olympus, Sweet Bonanza, and The Dog House Megaways. Additionally, there are numerous slots from Belatra such as Big Wild Buffalo, Primal Wilderness, and Viking Voyage.

These Belatra slots are popular for their fun themes and high volatility, meaning while payouts are less frequent compared to higher RTP games, the potential for larger prizes is significant. Many of these slots offer progressive jackpots that could provide substantial wins from a single spin.

Besides slots, Vegas Gems also boasts a range of unique games that are exclusive to their site. These include titles like Crash, Coinflip, and Mines. Coinflip, in particular, stands out for its simple yet exciting gameplay. You challenge other players in the lobby to a Coinflip using Gems or Shards. A coin is then tossed, landing on one of two symbols. The winner takes all.

How does Vegas Gems work? The virtual currencies explained

Vegas Gems is a sweepstakes casino, which means it does not involve real money gambling. Instead of using real money, you play with two types of virtual currencies: Gems and Shards.

Shards are purely for entertainment; they allow you to play games for fun but cannot be redeemed for prizes. Conversely, Gems are used to play games with the opportunity to redeem your winnings for prizes.

You can acquire these virtual currencies in several ways. You can purchase bundles of Shards, which also include a bonus gift of Gems.

Additionally, it’s possible to obtain both types of currencies without any purchase, thanks to the daily Vegas Gems no deposit bonus and other regular promotions.

The final Vegas Gems ratings

I rate Vegas Gems highly due to its excellence in several key areas, particularly its game library. This library includes some of the best slots in the industry, including Gates of Olympus and The Dog House Megaways from Pragmatic Play.

Additionally, it features exclusive games unavailable elsewhere, like my personal favorite, Coinflip. In this game, players face off in a winner-takes-all match. The best part is that there’s no need to wager real money. Instead, you play with virtual currency, which still offers the chance to redeem winnings for prizes.

Vegas Gems review FAQ

📌 Is Vegas Gems safe to play at?

Yes, Vegas Gems is safe to play at. It operates legally in most states under US sweepstakes laws and utilizes SSL encryption to protect your personal and payment information.

👨‍💻 Is the customer support at Vegas Gems reliable?

Customer support at Vegas Gems is reliable. While the live chat feature may have fairly slow response times, it is notably quicker than email responses offered by most sweepstakes casinos. The comprehensive FAQ section also provides quick solutions to common issues.

💎 Is Vegas Gems a sweepstake casino?

Yes, Vegas Gems is a sweepstakes casino. Instead of using real money, you play games with virtual currencies called Shards and Gems. Shards are just for fun, but Gems can be redeemed for prizes.

💵 How do I redeem real money prizes at Vegas Gems?

To redeem real money prizes at Vegas Gems, you must use Gems, which can be redeemed for USD once you meet the 1x wagering requirement. You can redeem up to $2500 per day, with redemptions typically processed within 24-48 hours.

⛓️ How does Vegas Gems work?

Vegas Gems is a sweepstakes casino where you play games using virtual currencies called Shards and Gems instead of real money. Shards are for entertainment only, while Gems can be redeemed for real prizes once certain conditions are met.

Vegas Gems review conclusion

Here we are at the conclusion of this review, and it’s clear why Vegas Gems is one of my top recommendations. While there are areas for improvement, such as adding a search bar and improving live chat response times, these issues are relatively minor.

The platform compensates for the lack of a search bar by allowing games to be sorted by provider and volatility. Additionally, the presence of live chat is a notable feature, especially since most sweepstakes casinos only offer email support.

If you haven’t yet tried Vegas Gems, I highly recommend it. Upon signing up, you’ll receive free Gems from the welcome chest, allowing you to start playing immediately without any purchase necessary.

User Reviews for Vegas Gems

3.67/5 – 3 User Reviews
  1. not helpful
    Jin Perez

    na

    I did not receive my money. Their customer rep is not helpful at all.
  2. Great Customer Support
    Hilton B.

    Newbie here and as I navigate into VG, I’ve had a few concerns about redemptions. Their customer support was prompt and patient in explaining the process, kudos!

    **
  3. Hopefully it comes soon with dayly promotion Daly reward better
    Blong vue

    Its great playing with them but some time it amazeing and still wanting to play more but with me playing I give it a thump up for them and keep up the good work that y’all provided us through out an many more yrs.

    The only thing it learning how to used the or login or loaded , claim it .

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